At House of Handmade by Ansoya Devrajbhai Bangari, we truly value your support and aim to ensure a smooth shopping experience. We believe in helping our customers as far as possible and therefore have a clear and supportive cancellation and refund policy.

Return & Refund Conditions

• If you receive a damaged or defective item, please report it to our Customer Service team within 7 days of delivery.

• Please note, unboxing video is mandatory to process any damage-related claim.

• Our team and the vendor will verify the damage before any decision is made.

• If the item received is not as shown on the website or does not meet your expectations, notify us within 7 days. Our Customer Service Team will review and resolve the issue appropriately.

• For items covered by manufacturer warranty, kindly contact the manufacturer directly.

• NO CASH REFUNDS will be issued under any circumstances.

• In case your item is unavailable or canceled, the amount will be credited to your bank account within 5 to 7 business days.

• For any refunds approved, please allow 6–8 days for processing.

Important Notes

• You must update us within 3 working days of receiving the product by either:

  • Emailing us at: anubangari59@gmail.com

  • Or pinging us on Instagram: @houseofhandmade

Cancellation Policy

• Cancellation requests may not be entertained if the order has already been communicated to the vendor/merchant and the shipping process has been initiated.

• We do not accept cancellations for perishable items such as flowers, eatables, etc.

• If the product is proven to be of poor quality, refund or replacement may be offered at our discretion.